Before you even think of a crisis management plan, you first need to understand which situations could potentially turn into a crisis.

 

That's why we facilitate an interactive workshop, bringing together senior management and key team members to brainstorm about potential reputational risks, discuss how likely it is that they may occur, and the potential impact of each of those risks.

 

We then evaluate your current "crisis preparedness" by reviewing your existing crisis management plans, channels and tools.

 

Based on this, we write a report with recommendations on the communication strategy to be followed.